Please read this disclaimer carefully before using ZenStudios' services. By accessing or using our platform, you acknowledge and agree to these terms. This disclaimer is governed by Indian laws including RERA, Consumer Protection Act, and IT Act.
1. General Disclaimer
The information provided on the ZenStudios platform is for general informational purposes only. While we strive to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the platform or the information, products, services, or related graphics contained on the platform.
Note: ZenStudios operates as a technology platform facilitating connections between property seekers, agents, developers, and service providers. We are not a real estate agent or broker licensed under any state Real Estate Regulatory Authority.
2. Real Estate Regulatory Authority (RERA) Compliance
Under the Real Estate (Regulation and Development) Act, 2016, and respective State RERA rules:
RERA Registration: All real estate projects with plot area exceeding 500 sq.m. or more than 8 apartments must be registered with the respective State RERA before advertisement or sale. Users must verify RERA registration numbers independently.
Advertisement Compliance: All advertisements must contain RERA registration number. Any project listed without valid RERA number (where applicable) is the sole responsibility of the listing party.
Promoter Obligations: Developers must register with RERA, maintain separate escrow accounts (70% of collections), provide quarterly updates, and adhere to project timelines.
Agent Registration: Real estate agents must be registered under respective State RERA. Users should verify agent RERA registration before engaging.
Grievance Redressal: In case of any disputes related to RERA-registered projects, parties may approach the respective State RERA Authority or RERA Appellate Tribunal.
Important: ZenStudios does not verify RERA registration status of properties or agents listed on our platform. Users must independently verify RERA registration from the official State RERA portal before any transaction.
3. Property Transaction Guidelines (Indian Law)
Users must comply with the following Indian laws governing property transactions:
Transfer of Property Act, 1882: All immovable property transfers must be executed through a registered deed. Oral agreements are not legally enforceable for property transactions.
Registration Act, 1908: All property sale deeds, agreements, and lease deeds exceeding 12 months must be registered with the Sub-Registrar office.
Indian Stamp Act, 1899: Applicable stamp duty must be paid as per state regulations. Deficient stamping renders documents inadmissible in court.
Income Tax Act, 1961:
TDS under Section 194-IA: Buyer must deduct 1% TDS on property transactions exceeding ₹50 lakhs.
Capital gains tax applies on property sale as per holding period.
PAN is mandatory for property transactions exceeding ₹10 lakhs.
Benami Transactions (Prohibition) Act, 1988: Properties held in the name of others to conceal real ownership are prohibited and subject to confiscation.
FEMA Regulations: Non-Resident Indians (NRIs) and foreign nationals must comply with RBI/FEMA guidelines for property purchase in India.
4. Consumer Protection & E-Commerce Rules
ZenStudios operates in compliance with:
Consumer Protection Act, 2019: Users have the right to file complaints against unfair trade practices, defective services, or misleading advertisements before District Consumer Forums, State Commission, or National Commission based on claim value.
Consumer Protection (E-Commerce) Rules, 2020: As an e-commerce entity, ZenStudios maintains grievance redressal mechanism, does not manipulate prices, and discloses terms clearly.
Information Technology Act, 2000: We maintain reasonable security practices for data protection. Any unauthorized access to our systems is punishable under Sections 43, 66, and 72 of IT Act.
5. AI-Powered Cost Estimates
Interior Design Quotes:
All cost estimates generated by our AI system are approximate and based on standard market rates
Actual costs may vary significantly based on:
Material selection and brand preferences
Site conditions and accessibility
Design complexity and customization
Market fluctuations in material and labor costs
Unforeseen structural or regulatory requirements
Quotes are valid for 30 days from generation date
A detailed, binding quote will be provided only after physical site inspection
We reserve the right to revise estimates based on actual project requirements
6. Location-Based Pricing
Our pricing varies by city and region based on local market conditions, material availability, and labor rates. The multipliers applied are:
Verification of approvals from competent authorities
We are not responsible for discrepancies in property descriptions, photographs, or specifications.
8. Property Management Services
Regarding property management:
Service quality may vary based on property location and condition
We are not liable for damages caused by tenants, acts of God, or third parties
Rental income is subject to market conditions, tenant creditworthiness, and payment behavior
Additional costs may apply for emergency repairs, legal matters, or special services
Property management agreements are subject to terms specified in individual service contracts
9. Limitation of Liability
To the fullest extent permitted by applicable Indian law, ZenStudios and its affiliates shall not be liable for:
Any direct, indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, business opportunities, or goodwill
Errors or omissions in content, estimates, or property information
Service interruptions, technical issues, or system failures
Actions, inactions, fraud, or misrepresentation by third-party service providers, agents, or developers
Market fluctuations affecting project costs or property values
Delays or defaults by contractors, vendors, or service providers
Maximum Liability: In no event shall ZenStudios' total liability exceed the amount paid by the user for the specific service giving rise to the claim, or ₹10,000, whichever is lower.
10. No Warranty
Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
Merchantability or fitness for a particular purpose
Non-infringement of third-party rights
Accuracy, completeness, or reliability of information
Uninterrupted or error-free operation of the platform
Results, outcomes, or success of property transactions
11. Third-Party Content & Services
Our platform may contain links to third-party websites or integrate with third-party services. We:
Do not control, endorse, or assume responsibility for third-party content
Are not responsible for the availability, accuracy, or policies of external sites
Do not guarantee the security, privacy practices, or compliance of third-party services
Recommend reviewing third-party terms, privacy policies, and credentials before engagement
12. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:
Natural disasters, floods, earthquakes, or severe weather
Government actions, regulatory changes, or new legislation
Wars, civil unrest, terrorism, or political instability
Strikes, labor disputes, or lockouts
Supply chain disruptions, material shortages, or logistic failures
Pandemics, epidemics, or public health emergencies
Internet failures, cyber attacks, or infrastructure breakdowns
13. User Responsibilities
Users are solely responsible for:
Verifying all property information, legal status, and ownership claims independently
Conducting proper due diligence with qualified legal and financial professionals
Obtaining necessary permits, approvals, and clearances for property transactions
Complying with applicable local building codes, zoning regulations, and RERA guidelines
Maintaining adequate insurance coverage for properties and transactions
Ensuring tax compliance including TDS, stamp duty, and registration charges
Verifying RERA registration of projects and agents where applicable
14. Dispute Resolution & Governing Law
This disclaimer is governed by and construed in accordance with the laws of India.
Arbitration: Any dispute arising out of or in connection with this disclaimer shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Hyderabad, Telangana.
Jurisdiction: Subject to arbitration, courts in Hyderabad, Telangana shall have exclusive jurisdiction over any disputes.
RERA Disputes: For disputes related to RERA-registered projects, users may approach the respective State RERA Authority.
Consumer Disputes: Consumer complaints may be filed before appropriate Consumer Forums as per Consumer Protection Act, 2019.
15. Amendments
ZenStudios reserves the right to modify, update, or change this disclaimer at any time without prior notice. The updated disclaimer will be effective immediately upon posting on the platform. Continued use of our services constitutes acceptance of the modified terms.
16. Severability
If any provision of this disclaimer is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of remaining provisions, which shall continue in full force and effect.
17. Contact & Grievance Redressal
For questions, concerns, or grievances regarding this disclaimer or our services:
Grievance Officer: Legal Department, ZenStudios
Email: grievance@zenstudios.in Phone: +91 87904 60259 Address: Hyderabad, Telangana, India
Response time: Grievances will be acknowledged within 48 hours and resolved within 30 days as per applicable regulations.